PAYMENT TERMS, CANCELLATION AND REFUND POLICY

By enrolling in an Online and / or blended learning course or purchasing any of our Services and providing LearNowX with your payment information, you hereby agree to these payment terms. To purchase any services or products offered by LearNowX through the Services, you must have Internet access and a current valid accepted payment method as indicated during the sign-up process (“Payment Method”). You agree to LearNowX, or its third-party payment provider, storing and accessing your payment information. You also agree to pay the applicable fees for the services or products you purchase through the LearNowX Services as they become due, whether on a one-time, installment, or subscription basis. Fees may vary based on your location, the type of Payment Method used, where your Payment Method was issued, or other contractual arrangements. LearNowX does not support all payment methods, currencies or locations for payment and may vary such offerings from time to time. Additionally, you understand and agree that not all promotions and pricing are available to all Students, and that specific additional terms and conditions (such as the Special Online and related educational Terms) may apply to certain promotional programs, pricing, or geographic locations. You agree to use your own valid Payment Method and not impersonate or otherwise use a Payment Method to avoid regulatory restrictions.

Please read the subscription terms and conditions carefully before subscribing to any of the subscription plans, as once you have subscribed you cannot change, cancel your subscription plan. Once you subscribe and make the required payment, it shall be final and there cannot be any changes or modifications to the same and neither will there be any refund.

Cancellation & Refunds

For any Program available on the LearNowX website

Due to the nature of the design of the course, a refund of 50% will be given to students who apply for refund within two (2) days of enrolment. This 50% refund is not inclusive of the registration amount the participant pays to secure his/her seat in the program.

Money back guarantee is void if the participant has accessed more than 25% content of any learning course or has attended Online Classrooms/received recordings for more than 1 day.

Also, In case a user downloads any E-Book for the course the money back guarantee will be void. Any refund request beyond 02 days of purchasing the course will not be accepted and no refund will be provided.

Refund requests can be initiated in two ways

  • Participants can reach out to our support team through studentconnect@learnowx.com
  • Participants can connect with your assigned program manager and get your refund request approved by them.

Refund of Duplicate payment

Refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) in 20 working days post intimation by the customer.

LearNowX reserves the right to revise the terms & conditions of this policy without any prior notice.

Note: All refunds will be processed within 20 working days after the refund request is approved by LearNowX

Personal information collected by Company

Company collects information in several ways. When you register for a course available with us, we may ask for contact information such as your name, address, telephone number and e-mail address, and for billing information. We may also ask you to complete certain forms or surveys that gather information about you, your academic background, business, profession, job and your opinions or comments. Correspondence sent to us by you or by third parties about your activities, including letters or emails, may be collected into a file specific to you.

Price Changes: We reserve the right to modify, terminate, or otherwise amend the fees and features associated with your program. If we notify you in advance of at least fifteen (15) days, your continued use of LearNowX and the Online and / or blended learning course after the changes have been made will constitute your acceptance of the changes. 

Taxes: When you purchase any Online and / or blended learning course or other Service or product from LearNowX, you agree to pay not only the applicable fee, but also all applicable sales, use, value added, transaction taxes, or other government-required fees and charges that LearNowX determines it is required to collect (taxes). Please note that LearNowX will calculate the Estimated Taxes at checkout and that, upon confirmation, you may be responsible for a different total. All applicable taxes are calculated based on the billing information you provide us at the time of purchase. You hereby authorize LearNowX to modify and charge any Taxes owed by you upon confirming the tax rate. Please also note that where GST / VAT collection is required, if any, GST/ VAT will be calculated and added at checkout. You hereby agree to indemnify and hold LearNowX harmless against any and all claims by any tax authority for any underpayment of any Taxes, including, without limitation, GST/VAT, and any related penalties and/or interest.

Credit Card Billing: Credit card payments are processed by our third-party payment processor(s). By agreeing to this Terms of Use, you agree to be bound by Third Party Payment Processor(s) Terms of Service as applicable. Any breach of those terms will be treated as a breach of these Terms. If you have selected a subscription-based enrollment or implemented an installment plan, your credit card will automatically be charged monthly for the cost of the Online and / or blended learning course and any applicable taxes. If you have selected a subscription-based enrollment or implemented an installment plan, you will be automatically charged to the Payment Method for the cost of the Online and / or blended learning course and any applicable taxes. If any fee is not paid in a timely manner, or our processors are unable to process your transaction using the credit card information provided, we reserve the right to terminate your account or suspend or terminate your access to the Online and / or blended learning course as we deem appropriate. If your payment details change, your card provider may provide us with updated card details and you agree to our collection of such details. We may use these new details in order to help prevent any interruption to the Services. If you would like to use a different payment method or if there is a change in payment method, please get in touch with your assigned program manager for assistance, or at studentconnect@learnowx.com

UPI: In case of any UPI payment method, only the QR codes made available on the LearNowX website can be scanned for the payments.
The payee will only be considered a student of the specific program once the payment is confirmed from LearNowX’s end. In case the payment is stuck in processing or is unable to be confirmed, LearNowX will not take any responsibility for the same.

LearNowX reserves the right to revise the terms & conditions of this policy without any prior notice.

Contact Us

For any questions, please contact us through the following methods:

Name: LearNowX Consulting Services Private Limited

Address: LearNowX, A-17, Ground Floor, Sector 63, Noida, Uttar Pradesh – 201307

Email: studentconnect@learnowx.com

Website: https://www.learnowx.com

For any queries or concerns you have related to the processing of your information, you may contact us at studentconnect@learnowx.com